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WebTraderUK complaint form

Please fill in the following form to submit your complaint to us for mediation. Starred questions are compulsory and we will be unable to help you if you have not answered them.

Webtrader’s details:
Webtrader name* 
Website address (URL)* 
Contact email address for company* 
Telephone number 
Address* 
Code owners’ response

If you have not contacted the code owner, please do this before contacting us. We cannot respond to your enquiry if you have not done this. If the website does not subscribe to a code of practice, write ‘n/a’ in the spaces below.

Name of organisation who administers webtrader’s code of practice*  
Code owners’ response to your complaint* 
Your details
Title*  
First name* 
Last name* 
Email address* 
Address 
Telephone number 
Your complaint
What is the product or service
you have bought or requested?*  
Date of Purchase/Order [dd/mm/yy]: 
Cost of Purchase - including delivery: 
Nature of your complaint/query* 
Desired webtrader response* 
 
www.arbitrators.org www.dma.org.uk